Write us: info@msd-partners.eu 

Luxembourg / Brussels

Call us: +352 621 231 638

Call us: +32 495 50 18 46

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Digitisation & IT Management

Business Services Architecture

We have experienced business managers who will help you structure IT services into a Business Services Architecture. 

This is a practical and sound basis for linking critical support elements directly to business processes, with clear, understandood and agreed definition of objective business needs.

This will be a sound and objective basis for subjects like budget, security, priority, BCP, support effort, high availability and more.

Agile SCRUM / DEVOPS

Organisation, processes and agility are the heart and soul of our consultants, but not at any price. We will help you benefit from new orgnisational methods and prinicples, witholding you to step into the pitfalls.

Functional & Technical Architecture

We have smart architects who help you build steadily solutions whilst maintaining a keen level of complexity. Re-use, clearness, straight-lined, single data sources, industry standards are not vague words and are no show-stoppers, but are useful and applied prinicples for building easy to implement and to maintain solutions.

We will guide you by example through simplified TOGAF methodology.

Support New Ways of Working

We have decades of exprience with support questions on new ways of working. The topic itself is evolving all the time and our consultants are on the edge of technology, security guarantees, user friendliness and support organisation.

We can propose you the right mix of measures to support effectively homeworkers, multi-site teams, nomades and occasional workers.

We do not only have experience in the support technology, we can also advice on workspace, household rules and gouvernance topics rekated to new ways of working.

IT Service Management (ITIL)

We have consultants who were at the origins of ITIL Service Management and have used these best practices for helping so many organisations in providing better and more reliable service.

From the basics (incident, change) till the more complex processes, we help you with tools and methods adapted to your organisation and business, reachiing higher levels of eficiency, clarity and business trust.

Platform Integration

We have consultants with experience with application-based development as with platform integration. We can thus advice you on the opportunity and approach towards different application strategies.

We have consultants experienced in SAP, ServiceNow, SalesForce, Dynamics, Temenos ...